Privacy Policy

Introduction

Wichita Mountain View Lodge LLC / Wichita Mountains Lodge (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our lodging services, book directly with us, or interact with our marketing communications.

Information We Collect

We may collect the following information when you book a stay, inquire about our services, or engage with our marketing:

  • Name, email address, and phone number
  • Booking details, including stay dates and preferences
  • Communications history (e.g., messages via email or Facebook Messenger)
  • General analytics on website or social media interactions (non-personally identifiable)How We Use Your Information

We use your information to:

  • Process bookings and manage reservations
  • Communicate with you regarding your stay or inquiries
  • Send direct marketing offers, promotions, or updates relevant to our lodging services
  • Improve our services and customer experience

Data Sharing & Protection

  • We do not share, sell, or distribute your personal information to third parties.
  • We implement reasonable security measures to protect your data from unauthorized access.
  • Payment transactions are handled securely through third-party payment processors, and we do not store financial information.

Marketing & Communication

  • Guests and contacts may receive direct emails or Facebook Messenger updates regarding lodging offers and local events.
  • You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying “STOP” to messenger messages.

Cookies & Tracking

  • Our website and marketing platforms may use cookies to improve user experience and track non-personal analytics.
  • You can disable cookies through your browser settings if preferred.

Your Rights

  • You have the right to request access to, update, or delete your personal information.
  • To make such a request, contact us at [Your Contact Information].

Policy Updates

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the revised policy.

For any privacy-related questions or concerns, please contact us at support@wichitamountainslodge.com or 580.808.4480.

 

 

Effective Date: March 1, 2025